This policy explains what information this website collects through the general enquiry form, how it is used, who can access it and how long it is kept.
Information collected
When you submit the general enquiry form, the website stores the details you enter: your name, email address, phone number, the type of matter, your message, your preferred contact method and your consent confirmation. It also records the page from which the enquiry was sent, your browser's user-agent text and a one-way hashed value derived from your IP address, which is used only to prevent abuse. Your raw IP address is not stored with the enquiry.
How the information is used
Enquiry details are used only to review and respond to your enquiry and, if an engagement follows, to act in your matter.
After you submit an enquiry, an acknowledgement is sent to the email address you provide, and a notification is sent to the office. These emails are transmitted through the office's email (SMTP) service provider.
Who can access enquiries
Enquiries are visible only to the advocate and to authorised office staff through a password-protected administration area. Staff access may be restricted to enquiries assigned to them.
Retention
Enquiries are kept for as long as needed to respond and for reasonable record-keeping. The office may configure an automatic deletion period for closed enquiries.
Cookies and browser storage
- An essential session cookie is used to protect the enquiry form against misuse and to keep authorised users signed in to the administration area.
- Your browser stores a small note when you accept the disclaimer, so that it is not shown on every visit.
- No analytics or advertising cookies are used.
Third-party services
- Fonts are loaded from Google Fonts.
- WhatsApp links open WhatsApp, which is operated under its own terms and privacy policy.
- “Get Directions” opens Google Maps in a new tab.
Security
Reasonable technical measures are used to protect stored information, including restricted access, password hashing for administrator accounts and protection against common web attacks. No system is completely secure, so please do not send confidential documents or sensitive personal information through the general enquiry form.
Contact
For any question about this policy, or to ask for an enquiry you submitted to be deleted, call or message +91 6284 428 236.